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To make an appointment, please call Monday to Friday between 8am and 5pm.
After 5pm weekdays and on Saturday mornings, patients are seen on a walk-in / non-appointment basis and are subject to doctor availability.
There may be a cancellation fee if we do not receive notice of your cancellation.
We need 24 hours notice if you wish to cancel an appointment prior to midday or minimum of two hours notice for afternoon appointments.
If we receive late notice of your cancellation the fee may also apply.
This enables us to reschedule the day for other patients.
A fee may also apply if you miss your appointment without any cancellation notice.
This practice acknowledges that patient complaints are an important source of customer feedback. Under the Human Rights Commission Act 2005, people with complaints should try to resolve them directly with the health service provider or medical centre. If a satisfactory outcome is not achieved then complaints can be directed to:
Office of Health Ombudsman
PO Box 13281
Brisbane QLD 4003
Phone 133 646
If you have an emergency please telephone 000 or go to your nearest Emergency Department.
Children less than 16 years of age are direct billed at all times, if registered by Medicare
Upon presentation of a Medicare card and Concession card, patients will be direct billed between the hours of 8AM and 5PM Monday to Friday
Standard Consultation (Mon-Fri): $70.00
Standard Consultation (Sat): $80.00
Overseas visitors will be charged a fee, which may be claimed on their overseas travel insurance.
Medical certificates are available and can be requested at the time of consultation with your doctor.
If you require a special consideration certificate, please bring the necessary paperwork to your consultation.
Privacy and confidentiality
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained.
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992
Reminders and practice information
Our practice is committed to preventative care. A reminder system is offered for Pap smears, blood tests, immunisations, mole screening and preventative health services. Please advise the staff if you do not wish to participate in this program.